Lesson 513 of 796 · Practice
Replying to a Complaint
Messages for serving customers, answering questions and closing sales. Aim for a friendly, clear and professional tone.
How to practice this lesson
Look at the screen, not the keyboard. The key you need to press is highlighted and the hands show you which finger to use. If you make a mistake, the letter turns red; you can keep going or press Backspace to fix it.
To earn 3 stars you need at least 96% accuracy and 58 words per minute. Focus on accuracy first; speed comes naturally with practice.